At E&V, we’ve been looking a lot at trust — how it shapes and is shaped by strategic communications. Across industry audiences, we’re seeing a crisis of trust, especially at the macro level. Large-scale institutions and major projects in areas like infrastructure, healthcare, energy, or manufacturing often feel distant and abstract—disconnected from everyday life. This…
As we dive into 2025, we’re talking a lot about public engagement and crisis management at E&V. (Hard to believe we’re already full speed ahead helping clients navigate a new year of opportunities and challenges!) But we can’t discuss effective public engagement or crisis response without focusing on one crucial element: trust. You’ve heard the…
A major utility’s grid reliability project faced a critical challenge: extensive construction and tree clearing work scheduled along a busy highway threatened to significantly disrupt school traffic, daily commutes, and even a planned gubernatorial visit to a local elementary school. With environmental sensitivities and community relationships at stake, the utility company engaged E&V to ensure the essential infrastructure work could proceed while maintaining positive community sentiment.
Today’s crisis of trust is a disruption that’s reshaping how businesses engage with their communities. It’s also an opportunity.
